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COVID-19 Alert

August 2020

COVID-19 OPERATING HOURS

We are here to continue providing our services to you through our facilities and electronically:

  • You can access your account 24 hours a day with our online banking system which offers free transfer between accounts, transfers between accounts that you may have with other financial institutions, and bill payment.
  • You can access your account on the run, pay bills, transfer funds, send money to friends and family through Zelle® and deposit checks electronically through our mobile banking application.
  • You have 24/7 free access to our branch ATMs, NYCE network, and Publix Presto! Network.
  • You can open an account by visiting www.sunstatefl.com.
  • Your account officer is available to assist you telephonically. You may call any of our branches to be transferred to your account officer.

Coral Gables – 2901 S LeJeune Road, Coral Gables, FL 33134

Lobby Hours             M – F  9:00 AM – 4:00 PM

ATM services available 24/7.
Customers are encouraged to call in advance for an appointment
Safe Deposit Box by appointment. Please call 305-567-0600

Falls – 14095 S Dixie Highway, Miami, FL 33176

Drive In only              M – F  8:00 AM – 5:00 PM
                                    S          9:00 AM – 12:00 PM

Lobby Hours              M – F  9:00 AM – 4:00 PM

ATM services available 24/7.
Customers are encouraged to call in advance for an appointment
Safe Deposit Box by appointment. Please call 305-256-0900

West Miami – 5722 SW 8 St., Miami, FL 33144

Drive In only              M – F 8:00 AM – 5:00 PM
Lobby Hours              M – F 9:00 AM – 4:00 PM

ATM services available 24/7.
Customers are encouraged to call in advance for an appointment
Safe Deposit Box by appointment. Please call 305-263-7900


For your safety, please observe CDC, Miami-Dade County and specific city guidance.


Dear valued Customers and Friends:

As Florida and Miami Dade County continue the process of safely re-opening, Sunstate Bank is also taking steps to safely re-open our branches following CDC guidelines. We will be controlling the number of customers that can enter the branch at any one time, and we are asking customers and other visitors to put on a mask before entering. During your visit to the branch, you will have access to hand sanitizer, and you will be asked to keep at least a six (6) feet safe distance between yourself and others in the branch.

We are keeping an ample supply of disinfecting products and protective items like masks and gloves available at each office. Enhanced daily cleanings are continuing in public areas such as the lobby, teller stations, and rest rooms. While maintaining our personalized customer service, we encourage employees and customers to continue to greet each other professionally, but without shaking hands or other contact. We have requested branch personnel to wear masks and comply with other personal protection guidance, including safe-distancing between employees in work areas, restrooms, and employee lounge areas.  Many of our employees continue to work remotely, however, we are all available to serve you.

We will continue to provide our services in all of our lobbies, at our drive-in facilities at the Falls and West Miami locations, and 24/7 through our electronic channels:

  • You may visit our branch lobbies Monday – Friday between the hours of 9:00 AM and 4:00 PM, You may visit our drive-in facilities at the Falls and West Miami locations Monday – Friday between the hours of 8:00 AM and 5:00 PM and Saturday (Falls location only) between the hours of 9:00 AM and Noon.
  • You can get product information and open an account on our website at www.Sunstatefl.com.
  • You can access your account 24 hours a day with our online banking system which offers free transfers between your Sunstate Bank accounts, transfers between your Sunstate Bank accounts and accounts that you may have with other financial institutions, electronic bill payment.
  • You can pay bills, transfer funds, send money to friends and family through Zelle® and deposit checks electronically through our mobile banking application.
  • You have 24/7 free access to our branch ATMs; and you also have free access to any ATM that supports the NYCE or Publix Presto! Networks.

We have asked that employees who are experiencing flu-like symptoms to stay home. For the safety of our employees, customers, and guests, we ask that you not visit us if you are experiencing similar symptoms. When visiting one of our lobbies, you will be asked to lower your mask at the door so the representative can identify you before opening the door. You will need to reposition your mask over your face before entering the lobby. We will limit the number of visitors to a location and you may be asked to wait a few minutes while we serve customers/visitors inside the location before allowing access. For the safety of our employees, there is no access to restrooms, coffee stations, and water fountains.

Let me again emphasize our commitment that we are here to provide the service that you are accustomed to receiving, in a safe environment for both you and our employees. Please feel free to call me at 305-256-0900 with any concerns or questions you may have, or email us at [email protected]

Sincerely,

Lloyd DeVaux

Lloyd DeVaux,
President & CEO