Privacy Policy - Sunstate Bank
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Privacy Policy

Sunstate Bank

 

Privacy Policy

Privacy Policy for Sunstate Bank
FACTS What Does Sunstate Bank do with your Personal Information?
Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What? The types of personal information we collect and share depend on the product or service you have with us. This information can include
  • Social Security number
  • Account balances
  • Payment history
  • Transaction history
  • Transaction or loss history
  • Employment information
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Sunstate Bank chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal information Does Sunstate Bank share? Can you limit this sharing?
For our everyday business purposes
Such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		 Yes No
For our marketing purposes
to offer our products and services to you		 Yes Yes
For joint marketing with other financial companies Yes Yes
For our affiliates' everyday business purposes
information about your transactions and experiences		 Yes Yes
For our affiliates' everyday business purposes
information about your creditworthiness		 Yes Yes
For nonaffiliates to market to you No We don't share
Questions? Call 305-256-0900 or go to www.sunstatefl.com.

 

What we do
How does Sunstate Bank protect my personal information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.
How does Sunstate Bank collect my personal information? We collect your personal information, for example, when you
  • Open an account or deposit money
  • Pay your bills
  • Apply for a loan
  • Make deposits or withdrawals from your account
  • Transaction or loss history
  • Give us your contact information
We also collect your personal information from others, such as credit bureaus or other companies.
Why can't I limit all sharing? Federal law gives you the right to limit only:
  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies.
  • Our affilates include financial companies, such as Banco Sofisa SA and Sunstate Wealth Management LLC
Nonaffiliates Companies not related by common ownership or control. They can be financial and nonfinancial companies.
  • Sunstate Bank does not share with nonaffiliates so they can market to you.
Joint Marketing A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
  • Our joint marketing partner(s) include Elevon LLC.

 

Mobile Privacy Policy

Mobile Privacy Policy for Sunstate Bank
FACTS WHAT DOES SUNSTATE BANK DO WITH YOUR PERSONAL INFORMATION FROM THE MOBILE APPLICATION?
Why?

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your account.  

It is important to understand that:

  • Before granting access to this information, you will be prompted to give the application that permission.
  • If you do not wish to grant that permission, you may decline.
  • If you later change your mind, those permissions can be updated in your device's settings.
What? Some examples of information your app will request access to are:
  • Location
  • Contacts
  • Camera
When you are no longer our customer, we continue to share your information as described in this notice.
How?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.  

The application information is retained in accordance with state and federal record retention laws. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.
How?

Please contact Sunstate Bank at 305-256-0900 regarding questions about the information included in this Mobile Privacy Disclosure or questions about this application.  

You can also access the bank's fully Privacy Policy at https://sunstatefl.com/About-Us/Education-Planning/Privacy-Policy.